Shipping policy

Shipping Policy

AHI Rituals Shipping Policy

Last updated: June 2026

At AHI, we carefully pack every order to ensure your products arrive safely and ready to become part of your daily ritual.

Orders are typically processed within 1–3 business days of purchase.

Orders placed on weekends or public holidays will be processed on the next business day.

During launches, promotions, or peak periods, processing times may be slightly longer.

We currently ship throughout New Zealand.

Delivery times are estimates only and may vary due to courier delays, weather events, or public holidays.

Shipping costs are calculated at checkout based on your location and order size.

Free standard shipping is available on orders over $100 NZD.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear.

Please ensure your shipping address is entered correctly at checkout.

AHI Rituals is not responsible for orders delayed, lost, or returned due to incorrect address information provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges may apply before the order can be resent.

If your parcel has not arrived within the expected delivery timeframe, please contact us at:

We will work with the courier provider to investigate the shipment and keep you informed throughout the process.

We take great care when packaging our products.

If your order arrives damaged, please email us within 7 days of delivery with:

We will assess the situation and arrange a replacement or refund where appropriate.

At this time, AHI Rituals ships within New Zealand only.

We hope to offer international shipping in the future.

If you have any questions about shipping, please contact:

AHI Rituals
Email: hello@ahirituals.com

Built for rhythm, not rush.